DigiLog

Welcome

DigiLog's highly innovative Advanced Validation Solutions (AVS) are geared to provide a fast, effective and efficient process for validating integrity within conversations. These may include those taking place between customers and call centre such as Applications, Claims and Customer Disputed Transactions. Additionally, we have ground-breaking solutions for investigative interviewing of any kind, including policing and other law enforcement or security practitioners.

It is important to know that DigiLog's AVS is so much more than technology. It is a dynamic solution, embracing several key components in contemporary risk evaluation or investigation, utilising Voice Risk Analysis technology (often incorrectly referred to as a Lie Detector ), Cognitive Interviewing Skills and Advanced Questioning Techniques amongst others.

Since July 2002, Financial Services Companies have been using our AVS processes for fraud detection across a range of customer transactions and as a consequence, are significantly increasing their power to identify and defeat fraudulent activity whilst enhancing their genuine consumer's experience through fast, fair, accurate and cost-effective validation.

Our solution has been adopted by a variety of companies including Highway, Provident and esure.

Please use the Quick Links menu on the right of this page to easily find pages that you may find of interest to your specific requirements.

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